Pairing is easy with Mercator Ikuü. First, make sure that your device is in pairing mode. Not sure on how to do this? Click here. If your product is definitely in pairing mode and isn’t discovered during the auto-scan process it could mean that you need to make some minor adjustments to your network. Click here for assistance with troubleshooting your Wi-Fi products. Click here for assistance with troubleshooting your Zigbee products.
Still struggling to pair? Please contact our customer service team.