If you would like to use a Mercator Ikuü sensor to automatically trigger other Mercator Ikuü products to perform an action (such as turning on your air con when a certain temperature is reached), you can create an automation. An automation can involve as many of your Mercator Ikuü products as you would like, and […]
No, currently Mercator Ikuü doesn’t offer cloud storage. All Mercator Ikuü cameras include an SD card slot so that you can insert an SD card for recording video footage. An advantage to SD card storage is that you aren’t using data to upload footage to the cloud and your camera will continue to record even […]
If your Wi-Fi network is still working but you don’t have incoming internet, you will have limited local control of both Wi-Fi and Zigbee products (provided they have already been paired to the Mercator Ikuü app). You will be able to turn the products on and off, but won’t be able to adjust automations or […]
We don’t recommend this. When the smart switch is off, the smart globe won’t have power, which means it can’t be controlled by the app. This means that you would need to turn the switch on before being able to control your light via the Mercator Ikuü app.
Both Google Assistant and Amazon Alexa include a range of functions to increase the utility of Mercator Ikuü. Mercator Ikuü is fully compatible with Google Assistant and Amazon Alexa, and we provide support for using either system with Mercator Ikuü.
Make sure you’ve downloaded the Alexa app, then click here to link your Mercator Ikuü account. These guides will show you how to make the most of Amazon Alexa voice control: Use Alexa for individual product control Use Alexa to control scenes Create routines within the Alexa app using your Mercator Ikuü products
Make sure you’ve downloaded the Google Home app, then click here to link your Mercator Ikuü account. These guides will show you how to make the most of Google Assistant voice control: Use Google Assistant for individual product control Use Google Assistant to control scenes Create routines within Google Home using your Mercator Ikuü products
All Mercator Ikuü cameras (including video doorbells) have an SD card slot that you can use to store footage. Click here to learn how to do this.
No. The Mercator Ikuü app is a free download and there are no subscription costs.
Mercator Ikuü camera products use an encrypted channel between your camera and phone or tablet to protect your video feed from unauthorised access. It is important that you don’t share your Mercator Ikuü password with anyone who shouldn’t have access to your footage. We recommend using a unique password for Mercator Ikuü, one you haven’t […]
Mercator Ikuü automations can control the time period for which multiple Mercator Ikuü products will operate (up to 200 per automation), whereas timers must be set per product. Automations are ideal if you want more than one product turning on or off.
Products with power monitoring have a smart module inside the product which can detect and track power usage. Click here for more information.
All of your Mercator Ikuü product details are securely stored in the Mercator Ikuü cloud, which means that you won’t need to set up Mercator Ikuü again. Simply download the Mercator Ikuü app onto another phone or tablet and login using your Mercator Ikuü username and password, and all your products will still be there. […]
Mercator Ikuü features a range of products, some of which need a hub. The Mercator Ikuü Wi-Fi range doesn’t need a hub, products can simply pair directly to your Wi-Fi router. The Mercator Ikuü Zigbee range does require a hub, but you also get the additional benefits of Zigbee. It doesn’t matter if a product […]
The Mercator Ikuü IR universal remote acts as a universal remote for IR devices such as split-system air conditioners. This means that the Mercator Ikuü app can control any of the remote functions you would normally use.
Single adaptors can be used to turn non-smart products on and off, but since appliances such as TVs often have a ‘standby’ mode, this won’t always work. The Mercator Ikuü IR universal remote acts as a universal remote for IR devices such as TVs, stereos and Blu-ray players. This means that the Mercator Ikuü app […]
You can group similar products (such as downlights) for simultaneous control of all products in that group. Click here for more information on grouping Mercator Ikuü products.
The Mercator Ikuü cloud is protected from access by unauthorised sources via encryption and authentication protocols. It is important that you protect access to your products by ensuring you don’t share your home Wi-Fi network details or your Mercator Ikuü account details. We recommend using a unique password for Mercator Ikuü, one you haven’t used […]
