Typically, no. Any switch that is ELV control cabled can’t be retrofitted with Mercator Ikuü, although traditional powerpoints within the home that haven’t been programmed via c-bus can be retrofitted with Mercator Ikuü.
Generally, standard wiring practice applies. Light and power products are wired in the traditional sense. There is no ELV control wiring required. As a safeguard for 2-way or multiway switching, we recommend you wire them as you always have. However, Mercator ikuü Zigbee switches only need an active cable to the switch. A neutral is […]
Refer to the individual data sheets for product specifications. These are available on each product page or in the downloads section.
Mercator Ikuü has been designed to be fully configurable by the end user and adjustable at any time. As the users’ needs change, the system can be attuned to suit. Existing users will also have access to new features as they become available.
The effect on the product depends on the size of the surge. Like most electronics products (such as TVs), in the event of a major lighting strike or similar, the product will likely fail at component level. Surge protection installed at your switchboard is recommended and is designed to protect your valuable electronic equipment.
At this stage there aren’t non-smart face plates, but let our customer service team know if this is something you’d be interested in! Our face plates have been designed to be consistent with many other faceplates, and ours are available in gloss white and matt black. Refer to our trade product page for information on […]
Mercator Ikuü products have a smart module included inside the product, which requires a small amount of power to remain connected to the app. This enables the product to react to app/voice control requests. Mercator Ikuü Wi-Fi products consume around 10 mA (0.01 Watts) per hour, whilst Mercator Ikuü Zigbee products consume around 3 mA […]
Bo extra power cabling is required. Network cabling is only required for certain products. If you are using any Mercator Ikuü Zigbee products, you can choose between a hub that is connected via ethernet (people often place them beside each other for convenience), or Wi-Fi (which doesn’t need an ethernet connection). Some of our cameras […]
Unless there is an alternate source such as a generator, Mercator Ikuü products (like any electrical product), will not be useable until power is restored. Once restored, most Mercator Ikuü power products will default to the previous state prior to the power failure, whilst lighting and security products will default to ‘on’. The desired return […]
Mercator Ikuü can be fully configured by the end consumer click here for our support section. Our customer service team can provide individual assistance. If you want to provide a programming service to your customers, contact with our customer service team to discuss your options.
Yes, the Mercator Ikuü range is versatile and can be used in various situations including retrofit scenarios. The Mercator Ikuü Zigbee switch range and Wi-Fi/Zigbee switch mechanisms don’t require neutral, and the switch mechanisms also feature a looping terminal for flexible application.
The range is very expansive when compared to others in the marketplace, including 3 and 4 gang switches. In some cases where there isn’t an exact swap available, there are suitable alternative options. For example, if a five or six gang switch plate is needed, you can use two wall plates side by side or […]
No, Mercator Ikuü has been designed so that the hard-wired products can be installed by any licensed electrician. Click here to learn more about installing Mercator Ikuü.
Installation with Mercator Ikuü is easy. All Mercator Ikuü products have been designed in collaboration with Australian contractors, ensuring that the range is fit for purpose and can withstand Australian conditions. The range is also backed by a 3 year in-home warranty which gives both the electrician and homeowner peace of mind. The switchgear fits […]
Mercator Ikuü is a cloud-based platform with a range of products that utilise either Wi-Fi or Zigbee, There are different advantages to each (see ‘Why Choose Zigbee?’ below), but no matter which you choose, both Wi-Fi and Zigbee products will appear in the app and interact with each other in the same way. This means […]
Mercator Ikuü is a cloud-based platform with a range of products that utilise either Wi-Fi or Zigbee, There are different advantages to each (see ‘Why Choose Wi-Fi?’ below), but no matter which you choose, both Wi-Fi and Zigbee products will appear in the app and interact with each other in the same way. This means […]
This is the affordable luxury your customer has been waiting for! Mercator Ikuü is a home automation system that adds convenience and comfort to everyday living. The Mercator Ikuü range is a complete whole-of-home solution, created with wiring accessories at its core and the support of a complete suite of products that ensures value to […]
If your Wi-Fi network is still working but you don’t have incoming internet, you will have limited local control of both Wi-Fi and Zigbee products (provided they have already been paired to the Mercator Ikuü app). You will be able to turn the products on and off, but won’t be able to adjust automations or […]
