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User Type: Customers

Troubleshooting Your Mercator Ikuü Wi-Fi Connection

Each Wi-Fi router has its own configuration, which means that some settings might require adjusting so that your Mercator Ikuü Wi-Fi products can pair. Below are some common issues and solutions for you to check, and you can also contact our customer service team who can help you. Note: If you change your Wi-Fi network […]

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How to time-out your products

If you would like to have you Mercator Ikuü products automatically turn off after being on for a certain period, you can create an automation. This can be applied to any of the Mercator Ikuü products. Some Mercator Ikuü wiring accessories include this feature as a timer option called ‘time out’. Click here to learn […]

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Controlling your cooling using Mercator Ikuü

Since Mercator Ikuü can be accessed from anywhere you don’t need to balance energy saving and comfort in your home. With a range of ways Mercator Ikuü can help, you have choices in how to keep your home comfortable throughout the day, month and year. Controlling split system air conditioning units The Mercator Ikuü range […]

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Controlling your heating using Mercator Ikuü

Since Mercator Ikuü can be accessed whilst away from home you don’t need to balance energy saving and comfort in your home. With a range of ways Mercator Ikuü can help, you have choices in how to keep your home comfortable throughout the day, month and year – no matter where you are in Australia. […]

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The benefits of using smart downlights

Mercator Ikuü smart downlights provide greater functionality than conventional downlights, giving you complete control of how your living space looks and feels throughout the day. Using the Mercator Ikuü app, downlights can be turned on and off (individually and within user-defined groups), brightness can be adjusted, and you can select colours from a spectrum of […]

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Strip lights, but smarter

Mercator Ikuü strip lights provide the flexibility of strip lighting with the convenience of smart lighting. Strip lights are ideal for ambient lighting, and can be placed beneath cabinetry, along stairways or skirting, in entertainment units or anywhere that can use lighting to elevate the mood of a room. Like traditional strip lights, Mercator Ikuü […]

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Controlling your ceiling fan using Mercator Ikuü

With Mercator Ikuü you can ensure your climate is controlled throughout the hot summers or cold winters. Since the Mercator Ikuü app can be accessed from anywhere you don’t need to balance energy saving with comfort in your home. With a range of ways Mercator Ikuü can help, you now have choices in how to […]

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Activate Different Scenes with Dedicated Physical Switches

Mercator Ikuü encompasses a broad range of products, so it’s useful to have physical wall switches that can be used to instantly activate a scene. These are great for activating commonly used product actions (such as turning on certain lights, climate control or appliances). You can use these switches to activate a scene that matches […]

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How do I log out of the Mercator Ikuü app?

Tap the menu icon, select ‘settings’ then scroll and select ‘log out’.

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The benefits of smart lighting

Decorative and functional lighting have evolved significantly since the invention of the light bulb in the late 1800s, and artificial lighting (especially LED lighting) has become prevalent in our everyday lives. New research into the effects of artificial lighting shows that different colour temperatures can influence mood and productivity. Natural light varies in colour temperature […]

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The Mercator Ikuü Zigbee Range

Mercator Ikuü is a cloud-based platform with a range of products that utilise either Wi-Fi or Zigbee, There are different advantages to each (see ‘Why Choose Zigbee?’ below), but no matter which you choose, both Wi-Fi and Zigbee products will appear in the app and interact with each other in the same way. This means […]

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The Mercator Ikuü Wi-Fi Range

Mercator Ikuü is a cloud-based platform with a range of products that utilise either Wi-Fi or Zigbee, There are different advantages to each (see ‘Why Choose Wi-Fi?’ below), but no matter which you choose, both Wi-Fi and Zigbee products will appear in the app and interact with each other in the same way. This means […]

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How to Pair a Zigbee Batten Light or Panel Light

To connect your Mercator Ikuü Zigbee batten light or panel to the app, you must first enter pairing mode. Follow the steps below to put your light into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which […]

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How to Pair a Zigbee Ceiling Light

To connect your Mercator Ikuü Zigbee ceiling light to the app, you must first enter pairing mode. Follow the steps below to put your light into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which will need […]

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How to Pair a Zigbee Globe

To connect your Mercator Ikuü Zigbee globe to the app, you must first enter pairing mode. Follow the steps below to put your globe into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. Mercator Ikuü Zigbee products also require a Mercator Ikuü Zigbee hub, which will need to […]

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How to Pair a Wi-Fi Single Adaptor or Power Board

To connect your Mercator Ikuü Wi-Fi single adaptor or power board to the app, you must first enter pairing mode. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a […]

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Link Amazon Voice Control to Mercator Ikuü

Voice control makes your smart products even easier to use. It provides the flexibility of hands-free control, which is great for when your hands are full or when you can’t reach for your phone or tablet. With simple voice commands, you can access a wide range of features, such as adjusting the brightness of your […]

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Link Google Assistant Voice Control to Mercator Ikuü

Voice control makes your smart products even easier to use. It provides the flexibility of hands-free control, which is great for when your hands are full or when you can’t reach for your phone or tablet. With simple voice commands, you can access a wide range of features, such as adjusting the brightness of your […]

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