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Guides

How do I choose my product?

Mercator Ikuü includes a lot of product choices. Contact us for help in determining how to use Mercator Ikuü for your home automation needs.

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Choosing your protocol

The great news is that Mercator Ikuü provides the benefits of Zigbee and Wi-Fi, all within the one app. This means that it doesn’t matter if you choose Wi-Fi, Zigbee or a combination of products they will all work within the app and all be able to work together in scenes and automations. Still not […]

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How to pair a Wi-Fi doorbell

To connect your Mercator Ikuü Wi-Fi doorbell to the app, you must first enter pairing mode. Follow the steps below to put your doorbell into pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4GHz Wi-Fi network. Your […]

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How to pair with Mercator Ikuü

To connect your Mercator Ikuü products to the app you need to ‘pair’ them. Pairing is easy and usually only needs to be done once. If you have a power failure, or lose internet, you don’t need to re-pair your products. The only time you need to re-pair your products is if you change network […]

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I’ve changed routers… what do I do?

The answer to this will vary depending on which Mercator Ikuü products you have. If you have Zigbee product and use the Mercator Ikuü pro hub you need to disconnect the ethernet cable from the old router and connect it to the new one. You then need to re-pair the hub to the new router, […]

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How to choose between Zigbee and Wi-Fi

The Mercator Ikuü range has been formulated specifically to provide the electrical contractor with broad scope opportunities for incorporating smart home into their proposal. The breadth of range was carefully considered to provide flexibility to cater to the various customer requirements that the contractor may encounter, both now and moving forward long-term. In order to […]

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What is the difference between smart and conventional motion sensors?

Motion sensors provide great utility to home owners and businesses alike as they provide improved home security and safety as well as being convenient and saving energy. Smart sensors provide the exact same advantages, but have much greater control by the end-user compared to traditional options. With the adjustable settings typically being dials located on […]

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How to choose your smart product

Mercator Ikuü provides many choices for making your smart home match your lifestyle, and how you want your home to function. With such a wide range, Mercator Ikuü is sure to be able to meet your needs, and perhaps give you some new ideas about how home automation can be used in your home. To […]

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Multi-way switching with automation

Mercator Ikuü features a wide range of ways products can interact together. Traditionally if you wanted 2 or more light switches to control the same bank of lights they’d need to be connected via cable. This is something that needs to be done by the electrician when they connect the switches to the lights [load] […]

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Welcome to Mercator Ikuü

Here at Mercator Ikuü we value you as our customer and want to support you through your home automation journey. We are continually evaluating how we can improve our platform and regularly provide app and firmware updates to ensure we are able to offer you a full home automation solution. Home automation can be a […]

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How to record camera footage to an SD card

When you are viewing the live video footage you will have the option of recording either photos or video to the phone or tablet you are using the app on. You can also access other camera settings by tapping on the expand arrow on the bottom right. The camera settings will vary depending on your […]

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How to pair multiple Zigbee products

To connect your Mercator Ikuü Zigbee products to the app you must first enter pairing mode. With Zigbee it is quick and easy to pair multiple products. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account. Press the button on the side of […]

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How to Pair a Wi-Fi switch or power point

To connect your Mercator Ikuü switch or power point to the app, you must first enter pairing mode. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü Wi-Fi products must also be connected to a 2.4 GHz […]

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How to pair a Zigbee switch or power point

To connect your Mercator Ikuü Zigbee switch or power point to the app you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü Zigbee hub. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account. Pairing is completed after […]

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How to Pair a Zigbee Downlight

To connect your Mercator Ikuü Zigbee globe to the app you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü Zigbee hub. Make sure you’ve downloaded the Mercator Ikuü app, have created an account and have already paired your hub to your account. Press the button on the side of […]

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How to Pair a Wi-Fi Light

To connect your Mercator Ikuü Wi-Fi light to the app, you must first enter pairing mode. This instruction applies for downlights, ceiling lights, flood lights and strip lights. Follow the steps below to put your product in pairing mode, ensuring that you have downloaded the Mercator Ikuü app and created an account. All Mercator Ikuü […]

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Creating schedules or timers

You can set timers for all Mercator Ikuü electrical and lighting products. Timers are a great way to automate every-day actions within your home. You don’t need to be at home when you set or change a timer. How to set a schedule timer: Tap on the icon for the product you would like to […]

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How to use voice control with Mercator Ikuü

Marked Mercator Ikuü electrical and lighting products are compatible with voice control via either Google Assistant or Amazon Alexa. Voice control is optional, you can always use the app to control your products. If you would like to use voice control it provides additional flexibility for you to use your products, especially if your phone […]

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